Susan Jenner , BACP

Susan Jenner is a UK-based therapist with 16 years of clinical experience working across charity services, university counselling and private practice. She combines an integrative approach to care, drawing on person-centered methods alongside cognitive behavioural strategies, psychodynamic ideas and tools from Acceptance and Commitment Therapy and mindfulness. This blend allows her to tailor support to each person she works with, matching techniques to individual needs and goals.

Susan has supported people dealing with trauma and abuse, grief and loss, sleep difficulties, low motivation, issues with self-esteem and confidence. She approaches each person with respect for their expertise in their own life, helping them identify strengths and resources that can fuel change. Her style emphasizes collaboration - working alongside clients to build clarity and practical steps toward more fulfilling day-to-day living.

Susan is accredited with the BACP - a professional membership for counsellors and psychotherapists in the United Kingdom - which reflects her commitment to ongoing training and professional standards. She seeks to create a supportive environment where people can explore challenges, develop coping skills and pursue meaningful change at a pace that suits them.

Evidence-Informed Approaches for Online Support

Acceptance and Commitment Therapy (ACT) helps clients clarify what matters most to them and encourages practical steps toward those values. It can be useful for anxiety, low motivation and life transitions by combining acceptance strategies with committed action. Cognitive Behavioral Therapy (CBT) focuses on identifying unhelpful thought and behavior patterns and testing alternative responses - a practical approach often used for anxiety, depression, sleep problems and low self-esteem. Client-Centered Therapy places the person at the centre of the process, offering empathic listening and support so clients can explore their feelings and build self-understanding - it is especially helpful when someone needs a nonjudgmental space to process loss or stress.

Finding the right approach is part of the therapeutic journey. Susan works collaboratively with people to identify which methods fit their needs, goals and preferences, adjusting techniques as trust and clarity grow. This collaborative process ensures therapy is tailored rather than prescriptive.

Online therapy offers flexible ways to connect - through video calls, phone sessions, live chat or text-based messaging - making it easier to fit sessions around work, family or mobility needs. These options support continuity of care and allow people to engage in therapy from locations that are convenient for them, while still working with licensed professionals and therapists trained in the approaches described above.