Lucy Palmer , BACP

Lucy Palmer is a professional counsellor based in Scotland who works from a client-centered and inclusive perspective. With three years of experience, she brings a calm, empathetic approach to help people navigate anxiety, depression, grief, relationship challenges and a wide range of life stressors.

She holds a Higher National Diploma in Counselling - a vocational qualification in therapeutic practice - and holds BACP accreditation, which denotes membership of the British Association for Counselling and Psychotherapy. Her background includes roles as a counsellor, a listening service volunteer and an online peer supporter, all of which have shaped a practical, supportive style of working.

As an integrative practitioner, Lucy places the therapeutic relationship at the centre of the work and draws on humanistic ideas alongside techniques from cognitive behavioural and psychodynamic approaches when helpful. She aims to adapt the pace and focus of sessions to each person, recognising that identity, resilience and coping look different for everyone.

Lucy offers an LGBTQ+ affirming practice and attends to areas such as attachment and abandonment, parenting and blended family issues, addiction and eating concerns, chronic illness and caregiver stress, as well as common difficulties with self-esteem, sleep and career pressures. Her style is nonjudgmental and collaborative, focusing on building insight and practical ways to support sustained change.

Client-Focused Approaches and Online Support

Lucy draws primarily on Client-Centered Therapy, which focuses on offering an accepting, empathetic environment where the client’s experience is central. This approach helps people build self-understanding and resilience by encouraging honest exploration of feelings and values, useful for issues like stress, low self-esteem and relationship challenges.

She also works integratively, combining humanistic perspectives with selected techniques from cognitive behavioural and psychodynamic methods. That means practical strategies for managing anxiety or sleep problems can be combined with deeper exploration of patterns such as attachment or avoidance, tailoring the work to what each person needs.

Finding the right approach is a collaborative part of therapy. Lucy will work with clients to identify goals, try methods that fit their preferences and adjust the plan as progress occurs, so the process stays responsive and client-led.

Online therapy with Lucy is available via video calls, telephone, live chat and text-based messaging, offering flexibility for those balancing work, family or mobility needs. These options make it easier to access regular support from licensed professionals while fitting sessions into everyday life.