Jackie Garratt , BACP

Jackie Garratt is a counsellor and qualified life coach who supports people as they work to restore mental health, wellbeing and a renewed sense of purpose. She focuses on helping clients move through painful emotions, unhelpful thought patterns and stressful situations so they can find clearer direction and greater resilience in daily life.

Drawing on a warm, down-to-earth manner and a calm, compassionate presence, Jackie creates a therapeutic environment where people can explore what matters to them without judgment. She combines a client-centred approach with practical interventions from Cognitive Behavioral Therapy, Acceptance and Commitment Therapy and Solution-Focused methods to tailor each session to the individual’s needs. Her life coaching training also allows her to work directly on mindset, goal setting and limiting self-beliefs alongside therapeutic work.

Jackie is registered with the British Association for Counselling and Psychotherapy (BACP), a professional body for counsellors and psychotherapists, and has completed post-qualification training to work with young people and survivors of sexual violence. Her background includes years of community work supporting children, adults and families in roles such as youth and support worker, foster carer and women’s project coordinator, giving her experience with domestic abuse, childhood trauma and family-related challenges.

She has worked with a broad range of concerns including anxiety, depression, trauma and abuse, parenting and relationship issues, addiction, ADHD and long-term health challenges. Jackie is able to integrate faith when requested and can offer Christian counselling alongside support for people of other beliefs or no faith background.

Therapeutic approaches and online support

Jackie uses several evidence-informed approaches to help people make meaningful changes. Acceptance and Commitment Therapy (ACT) encourages people to notice difficult thoughts and feelings without getting stuck in them, and to identify personal values that guide meaningful action - it can be useful for anxiety, low mood and coping with painful experiences. The client-centred approach focuses on the relationship between therapist and client, offering empathy, acceptance and active listening so clients feel understood and can discover their own solutions - it is well suited to building self-esteem, processing grief and exploring identity. Cognitive Behavioral Therapy (CBT) helps people identify and shift unhelpful thinking patterns and behaviours through practical techniques and problem-solving, often used for anxiety, depression and stress.

Finding the right approach is part of the work and Jackie treats this as a collaborative process. She will listen to each person’s goals, preferences and life context and together they will decide which methods to prioritise, adapting the style of sessions as progress unfolds.

Online therapy with Jackie is offered via video calls, phone sessions, live chat or text-based messaging, which makes it easier to fit sessions around work, family and other responsibilities. These options support flexible scheduling and access to licensed professionals from home or another convenient location, while still allowing for meaningful therapeutic connection and practical therapeutic work.