Heidi Shock , LMSW

Heidi Shock is a Licensed Master Social Worker (LMSW) with more than fourteen years of experience supporting people facing complex and high-risk challenges, particularly within the criminal justice system. She holds a bachelor’s degree in Psychology from the University of Michigan and a Master of Social Work from Michigan State University, and she brings that clinical training to work with individuals across the lifespan.

Heidi offers a laid-back, nonjudgmental atmosphere intended to help people feel comfortable exploring the barriers that get in the way of their goals. Her practice addresses a broad range of concerns, including addictions and substance use, trauma and abuse, grief and loss, depression, anxiety, mood and personality disorders, ADHD, and caregiving stress. She has experience working with teens through older adults and with clients from diverse backgrounds.

Her therapeutic style blends client-centered listening with cognitive-behavioral strategies and solution-focused techniques, along with motivational interviewing, narrative approaches, and rational-emotive methods when appropriate. Heidi emphasizes empowerment and practical steps for change, partnering with each person to identify strengths and build coping skills. She frames the first steps toward change as an act of courage and offers steady support for people ready to move forward.

Approaches That Guide Online Treatment

Client-Centered Therapy emphasizes a respectful, nonjudgmental relationship where the therapist listens deeply and follows the client's lead, helping people feel heard and understood while they explore their goals and values. Cognitive Behavioral Therapy (CBT) focuses on identifying unhelpful thoughts and behaviors and developing practical skills to manage symptoms such as anxiety, depression, and problematic coping patterns. Dialectical Behavior Therapy (DBT) blends acceptance and change strategies, teaching emotion regulation, distress tolerance, interpersonal effectiveness, and mindfulness skills useful for mood instability, intense emotions, and relationship challenges.

Heidi works collaboratively with each person to determine which approach or combination of approaches fits their needs and preferences, adjusting the plan as goals evolve. Finding the right therapeutic method is part of the work together, and she supports clients in choosing strategies that match their situation and strengths.

Online therapy options include video calls, phone sessions, live chat, and text-based messaging, which allow for flexible scheduling and access from different locations. These formats make it easier to maintain continuity of care around work, family, and daily responsibilities, while enabling therapists to provide consistent support and skill-building between sessions.