Heather Prime , BACP

Heather Prime is a person-centred counsellor with postgraduate training in counselling and psychotherapy. She holds an MSc in Counselling & Psychotherapy - a master’s degree focused on clinical practice and theory - and a BSc in Psychology with a counselling psychology focus, the undergraduate study that underpins her understanding of human behaviour. Heather also has a certificate in online and telephone counselling, reflecting specific training in remote therapeutic work, and is a member of the British Association for Counselling and Psychotherapy (BACP) and the British Psychological Society (BPS).

Heather began her training in 2015 and has been working in the field for several years, combining voluntary and paid roles across Worcestershire before relocating to Kent. She has provided support in a range of settings, including working within a local secondary school three days a week alongside her private practice, and volunteering with charities that support adults and young people. Her work has involved helping people with anxiety, depression, suicidal ideation, eating disorders, bereavement, relationship and family difficulties, self-esteem, financial stress, OCD, ADHD, autism spectrum conditions, miscarriage and other life challenges.

Committed to ongoing development, Heather regularly attends continuing professional development events and training. She can offer several creative ways of working when appropriate and welcomes questions about her approach. She is not currently accepting clients.

Person-centred care and flexible online support

Heather works primarily from a person-centred approach, which focuses on creating a respectful, non-judgemental therapeutic relationship that helps people access their own resources for change. This approach is useful for a wide range of concerns including stress, relationship difficulties, low self-esteem and depression because it prioritises the client's perspective and pace.

She also offers bereavement-informed support drawing on specific training in bereavement care and experience working with loss. This work aims to help people process grief, explore meaning, and find ways to cope with life after loss. Heather can incorporate creative methods into sessions when appropriate, offering alternative ways to explore emotions and develop coping strategies.

Finding the right therapeutic approach is part of the process and will be explored collaboratively. Heather will work with each person to determine which methods fit their needs, goals and preferences, adapting the way she works as the relationship develops.

Online therapy options include video calls, phone sessions, live chat and text-based messaging, offering flexibility for busy schedules and for those who prefer remote contact. These formats make it easier to maintain consistent sessions and to access support from different locations, while allowing therapists to tailor the pace and style of work to each individual.