Charlotte McKenna , BACP

Charlotte McKenna offers a compassionate, non-judgmental space where people can explore their thoughts, feelings, and challenges at a comfortable pace. She centers each session on an individual’s lived experience and strengths, helping clients gain clarity, work through difficult emotions, and move toward healing and personal growth.

As a BACP-registered counsellor, Charlotte follows a person-centred approach that places the client at the core of the therapeutic process. BACP stands for the British Association for Counselling and Psychotherapy and indicates professional registration with a recognised UK body. Charlotte believes that people are the experts on their own lives and aims to walk alongside them with empathy, understanding, and practical support.

She has experience supporting adults with a range of concerns, including anxiety, grief, low self-esteem, relationship difficulties, and feelings of being stuck. Sessions are tailored to each person’s needs, values, and goals, with an emphasis on building a trusting, respectful therapeutic relationship where clients feel genuinely heard and valued.

Therapeutic approaches online and how they help

Charlotte works from a client-centred framework that focuses on creating a supportive, empathetic space where the client’s perspectives and choices guide the work. This approach helps with self-esteem issues, relationship concerns, transitions, and general feelings of being stuck by encouraging self-exploration and personal agency.

She also uses trauma-focused therapy to address the effects of past traumatic events. This approach helps people understand how trauma influences thoughts, feelings, and relationships and supports practical steps toward processing painful memories and reducing trauma-related distress.

Finding the right approach is part of the therapeutic journey. Charlotte collaborates with each person to identify which methods best fit their needs, goals, and preferences, adapting techniques as the work progresses so it remains relevant and helpful.

Online sessions can be delivered via video calls, phone sessions, live chat, or text-based messaging, offering flexibility for different schedules and comfort levels. These formats make it easier to access licensed professionals from home or other convenient locations and can support consistent, ongoing work even when life is busy or circumstances change.