Carolyn Thai , ACA

Carolyn Thai is an accredited counsellor with the Australian Counselling Association (ACA) who supports people in building better mental health and more meaningful lives. She combines formal training and practical experience to guide clients through relationship, family and trauma-related challenges while helping individuals regain confidence and cope with stress and change.

Carolyn holds a Bachelor of Social Science in Psychology and a Masters in Counselling, and she has completed clinical accreditation involving both group and individual supervision. She is also Level 1 and Level 2 trained in Gottman Couples Therapy, bringing focused skills for couples work alongside her broader counselling practice.

Her professional background spans community services, education and university settings, government employment agencies and family services. Over her career she has worked with young people, adults and families from a range of socio-economic and culturally diverse backgrounds, offering support for concerns such as alcohol and substance use, homelessness, unemployment, family violence, abuse, trauma and neglect. Carolyn works with issues including relationship difficulties, parenting and intimacy-related problems, grief, addictions, ADHD and emotional regulation, applying evidence-informed approaches to match each client’s needs.

Approaches for Online Therapy and Relational Healing

Acceptance and Commitment Therapy (ACT) helps clients notice difficult thoughts and feelings without getting stuck in them, and encourages actions aligned with personal values - it is useful for anxiety, depression and life transitions. Attachment-Based Therapy focuses on patterns that develop in relationships, exploring how early bonding shapes current connections and helping people build safer, more secure ways of relating. Client-Centered Therapy emphasizes a respectful, nonjudgmental relationship in which the therapist listens deeply and supports the client’s own capacity for growth, which can be particularly helpful for self-esteem, grief and identity concerns.

Finding the right fit is a collaborative process. Carolyn will work with each person to identify which approaches match their needs, goals and preferences, and may blend methods over time so therapy stays relevant and practical.

Offering video calls, phone sessions, live chat and text-based messaging, online therapy provides flexibility for busy schedules and for people in different parts of Australia. These options make it easier to maintain continuity of care, try different formats to see what feels most helpful, and access licensed professionals and therapists from wherever clients are based.