Dr. Andrea Hayes , LPC, LCMHC

Dr. Andrea Hayes is a former educator and a licensed counselor who brings nine years of clinical experience to her work in North Carolina. She holds a Master of Science in Community Counseling and a Ph.D. in Advanced Studies in Human Behavior with a counseling focus, and she is credentialed as an LPC (Licensed Professional Counselor) and an LCMHC (Licensed Clinical Mental Health Counselor).

Her background includes work across a variety of settings - prison programs, juvenile justice, private practice, military facilities, and community-based agencies - where she has supported people dealing with depression, anxiety, oppositional defiant disorder, ADHD, substance use concerns, and both physical and emotional trauma. That range of experience informs a practical, adaptable approach to care.

Dr. Hayes emphasizes building rapport through trust and mutual respect, creating a warm and inviting therapeutic environment. She commonly uses person-centered techniques alongside cognitive behavioral therapy and solution-focused strategies, and she tailors treatment plans to each person’s needs, adjusting methods when other approaches are required. She offers collaborative guidance for those ready to do the work of change and supports clients through life’s difficult stretches to help them move toward their goals.

Could Virtual Sessions Be a Good Fit?

Many people wonder whether working with a therapist online can truly help. For many common concerns - including stress, anxiety, depression, relationship challenges, and major life transitions - online therapy is often comparable to traditional in-person care in terms of effectiveness and outcomes.

A major benefit of online therapy is flexibility. Individuals can choose how to connect in a format that suits their routine and comfort level - video calls, phone sessions, live chat, or in-app messaging - which can make mental health care easier to fit into a busy life.

Licensed professionals provide these services, and clients can change therapists if they need a different fit. For people weighing options, online therapy offers a convenient way to access skilled therapists while maintaining the structure and support of regular appointments.