Amy Heyes , BACP

Amy Heyes is a person-centred counsellor registered with the BACP (British Association for Counselling and Psychotherapy). She offers a calm, empathetic approach and brings several years of experience working with people navigating stress, anxiety, depression, relationship difficulties and the day-to-day impact of chronic pain or long-term illness. Her work has included supporting individuals affected by all forms of abuse as well as those facing challenges such as addiction, low self-esteem, grief, sleeping difficulties, parenting pressures and questions around sexuality and identity.

Amy creates a non-judgmental space where clients are invited to explore the reasons they have sought counselling and to make sense of their experiences. As a person-centred practitioner she gives people room to speak and to process difficult emotions, offering gentle reflections or clarification when that helps illuminate a way forward. She aims to stand alongside clients at vulnerable moments and to support gradual steps toward change, helping them find clearer perspectives and practical ways to cope with life’s challenges.

Person-Centred Care and Evidence-Based Techniques Online

Online sessions with Amy focus on a person-centred way of working and the use of evidence-based therapeutic techniques. The person-centred approach centres on empathic listening and giving clients space to explore their thoughts and feelings - it helps when someone needs to process emotions, make sense of trauma, or restore self-worth. Evidence-based techniques complement that work by offering practical strategies and structured tools to manage symptoms of stress, anxiety, low mood and difficulties with sleep or coping with chronic pain.

Finding the right approach is part of the therapeutic process. Amy collaborates with each person to understand their needs, goals and preferences and then adapts methods to suit the individual - the choice of techniques is agreed together and reviewed as progress is made.

Online therapy is offered through video calls, phone sessions, live chat and text-based messaging, which makes it easier to access support around work, family commitments or mobility needs. These options give flexibility in how and when someone engages with therapy while still allowing regular contact with a licensed professional and a consistent therapeutic relationship.